Returns and Exchange

All the products that you will acquire from Ultimate Apparels will be of top quality without a shadow of a doubt. But in some instances people sometimes place wrong orders of products that do not want to own. In case of such terrible incidents of miss happening or carelessness, Ultimateapparels.com gives an option to the customers to return the product. The product should be returned in exactly the same condition in which it was delivered along with all the tags, materials of packing, documents etc because we would want the product to be resalable.

Ultimateapparels.com also offers an exchange program. But sometimes the product that you desire in exchange might not be available because of shortage in stock, so sometimes there can be a few delays when it comes to exchange but, we still try our best to make sure that our customers are satisfied in every manner possible and that we do not waste their precious time.

The custom size orders and custom designs orders, RSCO Offers would not apply to a customer who wants to return the product or refund the product. However, the return or exchange will be done after deducting the shipment cost. But if UltimateApparels.com is at fault in terms of quality, then obviously the customer would in no way be liable to pay the shipment costs. Because the company’s main concern is that of quality and satisfying the customers. So, in cases where the quality is not up to mark, the company bears full responsibility.

One other noticeable and important condition that should be mentioned is the fact that the customer would have a Dead Line Of 10 DAYS. Only in this timeline would the customer have the luxury to place an offer to exchange or return the product. Once this timeline is surpassed, the company would not be able to entertain any queries of such kind.