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Returns and Exchange

Ultimate Apparels is well known online store which offers a vast variety of quality products all over the world. It has made a remarkable number of valued customers in some time, having own warehouses in four countries (Romania, USA, UK and Australia).

In order to place a customize order, Buyer has to select the custom size option from the size menu send his/her measurement in “ADD COMMENTS ABOUT YOUR ORDER” section on checkout page or the details can be send on info@ultimateapparels.com

It mostly takes about 6 to 9 working days for tailor made products. However, if the required order is customized or not available in stock, it may takes 9 to 11 working days. The reason of taking this time is to make sure the quality and perfection we claimed.

Ultimate Apparel is 100 % Secure, We store the elementary information (Name, address, email, Contact Number, post code) required for the shipment or future communication while the financial information is not stored by us. The information of our customers are strictly kept with us, we don’t provide it to any other intuition or organization.

Ultimate Apparel offers the top of the quality without any doubt. In some cases when order is placed wrong by the customer, we gives an option to exchange the product (no wear and tear will be entertained). Our customer Support representative will be available on +1 (518) 639-2227.The free shipment deals and the customized orders will not be entertained who want to return or exchange the product. They will be redeemed after the deduction of Shipment cost.

Simply, visit our Size chart page and select a size in respect of your measurement but still if you are confused you can talk to our representative by emailing us at info@ultimateapparels.com OR If you think you do not fits in our describe measurements you can go for the custom size option with additional charges of $19 to $30 depends on the product.

Yes. Real leather is made from 100% Animal skin while Faux is manmade (Artificial) Leather, which is comparatively cheaper and lighter than real leather. Real leather jackets are heavier and good for winter seasons as compare to the faux leather jacket that are used for less colder weather.

Click on the checkout Button, which will direct you to checkout page. Apply “coupon option” on the page, write the code and click on the button; the grand total offer will be applied automatically.

Yes. Off course! We offer 30 days refund policy, and assure you to refund your amount anytime within deadline period.
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All the products that you will acquire from Ultimate Apparels will be of top quality without a shadow of a doubt. But in some instances people sometimes place wrong orders of products that do not want to own. In case of such terrible incidents of miss happening or carelessness, Ultimateapparels.com gives an option to the customers to return the product. The product should be returned in exactly the same condition in which it was delivered along with all the tags, materials of packing, documents etc because we would want the product to be resalable.

Ultimateapparels.com also offers an exchange program. But sometimes the product that you desire in exchange might not be available because of shortage in stock, so sometimes there can be a few delays when it comes to exchange but, we still try our best to make sure that our customers are satisfied in every manner possible and that we do not waste their precious time.

The custom size orders and custom designs orders, RSCO Offers would not apply to a customer who wants to return the product or refund the product. However, the return or exchange will be done after deducting the shipment cost. But if UltimateApparels.com is at fault in terms of quality, then obviously the customer would in no way be liable to pay the shipment costs. Because the company’s main concern is that of quality and satisfying the customers. So, in cases where the quality is not up to mark, the company bears full responsibility.

One other noticeable and important condition that should be mentioned is the fact that the customer would have a Dead Line Of 10 DAYS. Only in this timeline would the customer have the luxury to place an offer to exchange or return the product. Once this timeline is surpassed, the company would not be able to entertain any queries of such kind.